Question 1

What exactly does Heartkraft do?

Accepted Answer

Heartkraft provides AI-powered patient communication for clinics. We answer patient calls & messages, forward key information to doctors and manage tasks like scheduling and reminders — all without replacing human care.

Question 2

How does Heartkraft save time for my clinic?

Accepted Answer

On average, clinics save 500+ hours a year by automating repetitive front desk calls, reminders and intake. This frees staff to focus on patient care and reduces burnout. Also our AI gathers information about the patient as they call and forwards that information to the doctor help him save 5-10 minutes per visit.

Question 3

Does Heartkraft work with my current clinic software?

Accepted Answer

Yes. Heartkraft integrates with most practice management and legacy systems. If your software doesn’t have an API, we use secure automation to connect seamlessly.

Question 4

What communication channels are supported?

Accepted Answer

We start with phone — the most common patient entry point. But we can also support WhatsApp, SMS, and email if your clinic wants a multi-channel experience.

Question 5

Can patients really tell the difference between AI and a human receptionist?

Accepted Answer

Most can’t. Our AI is trained to sound natural, polite, and professional. Patients simply feel heard and cared for without long hold times.

Question 6

What happens if the AI can’t handle a request?

Accepted Answer

If a call requires human attention, Heartkraft seamlessly hands it over to your staff, ensuring no patient is left frustrated or unheard.

Question 7

How much does it cost?

Accepted Answer

We offer a setup fee and a flexible monthly plan based on call volume. Clinics typically see a return on investment within the first 1–3 months from time savings alone. To get an estimate for your clinic, please book a call with us below.

Question 8

Can Heartkraft reduce no-shows?

Accepted Answer

Yes. We send automated reminders via call, SMS, or WhatsApp — cutting no-shows by 30% on average.

Question 9

How quickly can we get started?

Accepted Answer

Most clinics are up and running within 1–2 weeks, including integration and training.

Frequently asked questions